Total Claims International (TCI)

TCI is an international Public Adjusting firm with Headquarters in South Florida and Puerto Rico committed to delivering excellence in the field of public claims adjusting. We work hand in hand with our clients in order to assure the desired end result; an efficiently, fairly and properly handled insurance claim. We pride ourselves in our ability to maintain a high level of communication with our clients and to provide accurate and timely loss assessments to their respective Insurance Carriers.

At TCI we employ a talented group of experts, both men and women, many of whom are bilingual in both English and Spanish.  Our staff is made up of experts with a wide variation of backgrounds, ranging from building and construction experts to military veterans.  This diversity gives us the ability to meet the needs of our clients based on the specific customer’s needs.  Our Principals, consisting of Marcelino Piz and Juan Mendez, together hold over 60 years of experience in the Insurance Claims Industry.  Between the Principals and Management of the firm, we bring the better part of a Century of combined knowledge and experience in the Insurance Industry.​

Let us put that expertise to work for you!

TCI Owners

Marcelino Piz

Marcelino Piz first entered the insurance claims industry in 1984.  In the decades since, he has served both the Insurance Companies and the Policy Holder with his abilities and expertise.  Mr. Piz has worked nearly every aspect of the claims business and has handled large and complex losses, both residential and commercial, on an international level. With a specialty in Commercial Catastrophe claims, Mr. Piz has adjusted the claims on commercial buildings and structures from South Florida to California, from New York to Santiago, Chile, and throughout the islands of the Caribbean. 

He has worked catastrophe and large loss claims ranging fom Hurricane and Windstorm, to Mudslides,  Earthquakes, and Tsunamis.   He has an in depth knowledge of building construction and his level of experience in the claims industry is nearly unmatched.  And with decades working on the side of the Insurance Companies, prior to making the change to fight for the Policy Holder, he brings an insiders understanding to the claims settlement process that few can provide.

Juan Mendez

Juan “Johnny” Mendez, founder and co-owner is one of the few men in the industry that can match Mr. Piz's experience.  Mr. Mendez also has spent decades of his life in the insurance claims industry. 

One of the key differences is that Mr. Mendez has dedicated his whole career to representing and fighting for the policyholder.   Mr. Mendez also has a vast knowledge of the law and statutes in regards to the insurance industry and an in depth understanding of insurance policy.  
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This extensive experience in insurance law, policy and insurance case law brings a key element to the firm that most adjusting firms would require an on staff Attorney to rival. Mr. Mendez has recovered millions of dollars for policy holders in the years that he has taken the fight to the Insurance Companies on their behalf.

​As you can see, this firm was founded and built on the combined knowledge and experience of two claims industry leaders that are unmatched in their field.  With this level of know-how in your corner, you won’t be fighting your Insurance Carrier alone.  And why would you?  Allow Total Claims International to put this expertise to work for you!

Catastrophe's Handled

Hurricane Hugo 1989
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Hurricane Andrew 1992
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Hurricane Charley 2004
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Hurricane Frances 2004 (NC)
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Hurricane Frances 2004 (FL)

Hurricane Ivan 2004
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Hurricane Jeanne 2004
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Tropical Storm Bonnie 2004
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Hurricane Katrina 2005
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Hurricane Wilma 2005
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Tropical Storm Fay 2008
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Hurricane Sandy 2012 (FL)
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Hurricane Sandy 2012 (NJ)
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Hurricane Hermine 2016
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Hurricane Irma 2017 (FL)
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Hurricane Irma (PR)
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Hurricane Irma ​(FL)
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Hurricane María 2017 (PR)

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Earthquakes

Northridge Earthquake 1994 (CA)
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Santiago Earthquake  2010 (Chile)

Tsunami

Dichato 2010 (Chile)
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Concepción 2010 (Chile)

Tornado/Hail

​Texas, Arkansas, Louisiana
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Georgia, Mississippi, Alabama

Let our team of professional Public Adjusters provide you with the fast and dispensable service you deserve when you need it most. Our experts are fully equipped and ready to work when a disaster strikes.
30 years of experience handling natural disasters.

South Florida Office

12940 SW 128th Street
Suite 204
​Miami, FL 33186

Puerto Rico Office

Urbanización Roosevelt
454 Calle Ingeniero Amadeo
San Juan, PR 00918

305-381-5009
407-255-6197
888-223-9093

info@totalclaimsint.com