ABOUT TCI

  PUBLIC ADJUSTERS
  • Home
  • Claim Types
    • Cast-Iron
    • Water Damage / Plumbing Claims
    • Fire & Smoke Claims
    • Hurricane Claims
    • Roof Leak Claims
    • Hail Claims
    • Lightning Claims
    • Earthquake Claims
    • Theft
    • Sinkholes
    • Business Interruption
  • Appraisal Services
  • Estimating Services
  • Drone Services
  • Free Consultation
  • About TCI
  • Contact
  • Tracking the Tropics
    • National Hurricane Center
    • Mike's Weather Page

Total Claims International (TCI)

TCI is an international Public Adjusting Firm with Offices in Miami, Florida; Tampa, Florida and San Juan, Puerto Rico. 
​We are committed to delivering excellence in the field of public claims adjusting.
We work hand in hand with our clients in order to assure the desired end result; an efficiently, fairly and properly handled insurance claim. We pride ourselves in our ability to maintain a high level of communication with our clients and to provide accurate and timely loss assessments to their respective Insurance Carriers.
At TCI we employ a talented group of experts, both men and women, many of whom are bilingual in both English and Spanish.  Our staff is made up of experts with a wide variation of backgrounds, ranging from building and construction experts to military veterans. This diversity gives us the ability to meet the needs of our clients based on the specific customer’s needs. Our Principals & Management, consisting of Juan Mendez, Marcelino Piz & Justin Lyden respectively, together hold over 80 years of experience in the Insurance Claims Industry. This combined knowledge and experience in the Insurance Industry gives us an edge in the claims handling process and a detailed understanding of the contractual and statutory aspects of an insurance policy and insurance claims. 
Let us put that expertise to work for you!

TCI Owners & Management

Juan Mendez - Owner & Co-Founder

Juan “Johnny” Mendez, co-founder and owner has spent decades of his life in the insurance claims industry. With over 30 years in the business, Mr. Mendez has dedicated his whole career to representing and fighting for the policyholder.  
​
​Mr. Mendez also has a vast knowledge of the law and statutes in regards to the insurance industry and an in depth understanding of insurance policy.  
​

This extensive experience in insurance law, policy and insurance case law brings a key element to the firm that most Public Adjusting Firms would require an on staff Attorney to rival.  Mr. Mendez has recovered millions of dollars for policy holders in the years that he has taken the fight to the Insurance Companies on their behalf.
Marcelino Piz - Co-Founder
 
Marcel Piz, co-founder of Total Claims International, brings decades of claims experience to the table.  With nearly 40 years in the claims business, much of that spent working on the side of the Insurance Carriers, Mr. Piz has an unmatched understanding of the innerworkings of Insurance Companies and how they operate. 

​Furthermore his expertise in construction and large complex claims is unrivaled.  He has worked catastrophic losses on large commercial property claims from Hurricanes, Floods & Earthquakes across the Americas and the Caribbean.  

In co-founding Total Claims International, Mr. Piz has brought these four decades of insurance industry knowledge to advocate for the Policyholder. 

Justin Lyden - Operations Manager

Justin Lyden started his career in the insurance claims industry in 2000.  His early years in the business as a Field Adjuster working on behalf of the Insurance Companies prepared him for over a decade as a Independent Claims Manager, overseeing thousands of residential & commercial claims for more than a dozen Insurance Companies from Florida to New Jersey. 

​He has an in-depth knowledge of building construction and decades of experience working on the side of the Insurance Carriers.  In recent years, he made the switch to fight on behalf of the Policy Holder. With it, he brings an Insider's understanding of the claims settlement process that few Public Adjusters can provide to their Clients.
​As you can see, this firm was founded and built on the combined knowledge and experience of two claims industry leaders that are unmatched in their field.  With this level of know-how in your corner, you won’t be fighting your Insurance Carrier alone.  ​And why would you?  Allow Total Claims International to put this expertise to work for you!
Total Claims International Headquarters
Total Claims International Office

Catastrophe's Handled

Hurricane Hugo 1989
​
Hurricane Andrew 1992
​
Hurricane Charley 2004
​
Hurricane Frances 2004 (NC)
​
Hurricane Frances 2004 (FL)

Hurricane Ivan 2004
​
Hurricane Jeanne 2004
​
Tropical Storm Bonnie 2004
​
Hurricane Katrina 2005
​
Hurricane Wilma 2005
​
Tropical Storm Fay 2008
​
Hurricane Sandy 2012 (FL)
​
Hurricane Sandy 2012 (NJ)
​
Hurricane Hermine 2016
​
Hurricane Irma 2017 (FL)
​
Hurricane Irma (PR)
​
Hurricane Irma ​(FL)
​
Hurricane María 2017 (PR)

Earthquakes

Northridge Earthquake 1994 (CA)
​
Santiago Earthquake  2010 (Chile)

Tsunami

Dichato 2010 (Chile)
​
Concepción 2010 (Chile)

Tornado/Hail

​Texas, Arkansas, Louisiana
​
Georgia, Mississippi, Alabama

Total CIaims International, LLC is Licensed to Serve the Public in:

Florida
 Puerto Rico
Colorado​
Texas​
Michigan​
Let our team of professional Public Adjusters provide you with the fast and dispensable service you deserve when you need it most. Our experts are fully equipped and ready to work when a disaster strikes.
30 years of experience handling natural disasters.

Call our Offices Directly or Toll Free at 888-223-9093


Miami
​Florida

12940 SW 128th St.
Suite 204
​Miami, FL 33186

305-381-5009
Tampa
​Florida

400 North Ashley Dr.
Suite 1900
Tampa. FL 33602

813-398-9713
Troy
​Michigan

​755 W Big Beaver Rd.
Suite 2020

Troy, Michigan 48084
888-223-9093
San Juan
​Puerto Rico

Urbanización Roosevelt
454 Calle Ingeniero Amadeo
San Juan, PR 00918
888-223-9093

Fax:  1-888-231-3281
Follow Us on Social Media

Copyright © 2022 Total Claims International, LLC -  Juan A. Mendez, Primary Public Adjuster License No. A176305 - ​Privacy Policy
  • Home
  • Claim Types
    • Cast-Iron
    • Water Damage / Plumbing Claims
    • Fire & Smoke Claims
    • Hurricane Claims
    • Roof Leak Claims
    • Hail Claims
    • Lightning Claims
    • Earthquake Claims
    • Theft
    • Sinkholes
    • Business Interruption
  • Appraisal Services
  • Estimating Services
  • Drone Services
  • Free Consultation
  • About TCI
  • Contact
  • Tracking the Tropics
    • National Hurricane Center
    • Mike's Weather Page